Scientology and statistics: How L. Ron Hubbard’s fetish for bureaucracy lives on

Karen#1

Well-known member
TONY ORTEGA
Excerpt:

[Still frame from a Scientology video about its Flag Building]
[Today’s guest post is by Bruce Hines]

It has been commented many many times that statistics are a really big deal in the nutty world of Scientology. It is part of founder L. Ron Hubbard’s “management technology.”

Every staff member on the entire planet has their individual statistic, by which they pretty much live or die. Anybody with some familiarity with Scientology likely knows something, or a lot, about this subject. But I’ll explain a bit anyway.

Staff members, in missions, in local orgs, and in the Sea Organization, are supposed to be productive. They need to pull their weight. “Production is the basis of morale,” as Hubbard wrote. They need to be “in-exchange” (i.e. what they give to the organization should be equal to or exceed what they get in return). Those who are productive should get rewarded and those who aren’t get punished.

The measure of a staff member’s production is their statistic. If a staff member’s post is “Book Seller,” their stat would be “number of books sold.” If the post is “registrar,” their stat would be “gross income” (the amount of money that staff member brought into the organization).

In Hubbard’s policies, a week begins at 2:00pm on Thursday and ends at 2:00pm the following Thursday. A person’s stat for the week must only include the things “produced” between those two points in time. If the weekly statistic is higher than the previous week’s, the staff member is considered to be in a good “ethics condition.” If the stat is down, the person is then in a bad ethics condition.

I won’t go into the ethics conditions here, as that subject is pretty complicated. Suffice it to say that life is relatively easy if a staff member’s stat is up, and pretty unpleasant if their stat is down. Thursday morning, or maybe Wednesday night, there is often a mad dash to try to improve one’s weekly statistic.

At the international headquarters of Scientology near Hemet, California, for external-facing managers the counting of stats was an involved and complicated affair. Every Thursday night there was something called “stat evolution” that went on for hours.

By way of example, there was a person in the “Executive Strata” (a part or level of international management) whose post was “Books Exec Int” (BEI). This person was supposed to oversee the sales of books in the entire world. They were supposed to write “programs” and get them approved by people senior to them in the management hierarchy. These programs were a step-by-step series of actions to be executed in lower organizations in the world. Some staff members in the lower-level organizations would then get pestered to complete “targets” on these programs. One such staff member at a local org would be the “Book Store Officer.”

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